GENERAL TERMS OF USE PENTA VIDA.

Definitions.

Henceforth, for all purposes of this privacy policy and use the words listed below shall have the following meanings:

• Portal: Penta Vida website available on the Internet to deliver information and services to its customers and the general public;
• User: natural or legal person who visits the portal Penta Vida;
• Hypertext links or hyperlinks: URLs within the site of Penta Vida whose function through text, images or videos, a fast direct access to other portal pages Penta Vida or another third party site.
• Private site:
  • Space Penta Vida portal with access restricted to customers of the company, where each access to personal information and their products.
  • Space Portal Penta Vida restricted to customers of the company, where each can make electronic transactions.

Public Portal access and functionality.

Penta Life through the portal allows anyone to access and informed of the contents have been arranged in its pages, along with the possibility of using the services and features offered therein.

Access and functions reserved to the customer.

Penta Vida customers having access key can access the services and information relating to its products and transactional operations. Because of this, the services offered by the portal are under the special conditions set in this policy for use and safety information.

For customers who have no relationship with Penta Vida or product, this policy of use and safety information is continuing to pursue.

Assurance Continuity.

Penta Vida portal is available 7x24 hours a week. However, due to the characteristics of the technology used in Internet, Penta Life can not guarantee continuity of service by 100%. Notwithstanding the foregoing, Penta Vida ensure proper functioning of the portal and use the backup and security systems appropriate to the standards required by the authority to the generality of the country's financial institutions.

The use of the information, services and conducting transactions available on the site by users will be on the understanding that Penta Vida reserves the right to terminate or change the accessibility features of the portal and its unilateral discretion.

Updates.

Penta Vida may at any time, update or completely change the portal to the information available on it and the services offered, along with transactional capabilities that are available in the public and private portal and other conditions described in this policy also of use and privacy.

Use of information, goods or services.

Users must use the Website and the Services offered therein agree with this Privacy Policy and use, and with full respect for the law, public order and morality.

This site and the information it contains are protected by Law No. 17.336 on Intellectual Property, so when used by a user for a purpose other than that provided in the portal shall indicate the source of the information, unless expressly Reproduction is prohibited.

Personal Data.

The personal data of users, whether individuals or corporations, Penta Vida voluntarily provided through the portal, will be treated under reservation and only for purposes relating to the Company. Subsequently, whenever the user wishes and your request, personal data may be removed from the database of the Company, to the extent that it no longer has any contractual relationship of any product or hired.

The Internet is vulnerable to malicious or negligent intervention of third parties which may result in damage to users or their computer equipment, a situation that under no circumstances be attributable to Penta Vida. Consequently, the user, having taken cognizance of this fact and voluntarily opted to operate the site, took over responsibility for risks of any damages to those who are exposed.

Product Offerings.

The applications that the user directs Penta Vida through the portal, to engage the products offered therein do not imply endorsement of them. Consequently, all offers are made on the condition that the applicant meets the requirements of the Company and the latter approves the request.

In case of any discrepancy between the conditions of supply of a product made in the portal, electronic media and the written version of the same, it is presumed the existence of a factual error and the latter will prevail. Notwithstanding the foregoing, Penta Vida reserves the right to make special deals through the portal, in which case expressly states that the terms offered prevail in it.

Use of Cookies.

Penta Vida technology uses cookie when a user browses Web sites and pages. The Use of "cookie" is only for administrative purposes such as to recognize users who have already selected your default portal and avoid having to make that choice again, to diagnose problems between servers, and identify options in order of preference to facilitate user navigation.

Disclaimer.

In the portal have joined Penta Vida hyperlinks that allow access to third party websites, considering that the services, information or transactions available in them can be useful for the user. This will access them under the conditions established and such sites at your own risk. However, the Company will execute the instructions given from those sites to which operation has concluded arrangements to use their own products. Only allow access to personal information and products our customers those employees who need the information to perform their job duties. We maintain physical, electronic and regulations that meet the standards for the protection of customer information.

Encryption.

Each time that the operations required to maintain the privacy of information flowing between the user's computer and the Web server, the user authentication request and have a safe environment using standardized protocols encryption (SSL) used by most companies operating on the Internet.

This technology allows personal information such as name, address, etc.. be encoded before transfer so it can not be read as it travels over the Internet.

All SSL certificates are created for a particular server in a specific domain and for an established commercial entity. Penta Vida has a server certified by Verisign.

Security Recommendations.

For your own safety, follow these tips:

• The responsibility for safe use of access codes to use automated is yours.
• Take care of the privacy of your password for any reason should share it with others.
• Use different passwords for access to services that require it. Particularly, use a different key to their cards.
• Use non-trivial passwords or hard to guess.
• Avoid the use of keys "obvious" such as digits of your RUT, years of birth or easily replicated sequences such as 123456, qwerty, etc..
• Memorize your password, do not bring with you notes on display.

Law and Jurisdiction.

Any conflict that is generated by reason of the use of information, services or making available operations by the user, will be resolved in accordance with current legislation and applicable in Chile and the Chilean courts.